We were recently paid a visit by Modern Machine Shop, click here to read the full article.
Here is a truth every job shop knows that many others seem to forget: Quoting isn’t free. Preparing quotes is costly because it consumes the attention of knowledgeable staff members who could otherwise be giving attention to paying jobs. Yet as shop owner Jeremy Hamilton says, “Responding to every RFQ is the standard machine shop habit.”
The president of Advance CNC Machining in Grove City, Ohio, Mr. Hamilton recently began to question this habit. He became concerned about the price his shop was paying to prepare quotes. Ultimately, he learned that one of the most effective things he could do to protect the productivity of his shop’s team was to teach his salespeople to filter and scrutinize certain requests for quote.